GEUS Newsnews sign

Archives of past News Articles

 

Consumer Update Newsletter - June 2014

 

Consumer Update Newsletter Archives

Follow us on Facebook and Twitter

 

GEUS to Consider Electric Rate Increase

August 8, 2014 - The GEUS Board will hold a public hearing at 6PM on August 14, 2014 at 6000 Joe Ramsey Blvd. to outline a proposed change to the electric rates.

The proposed new rates would increase the average residential customer’s bill, one who uses about 1,000 kilowatt hours per month, by about $17.50 per month. Those who use less electricity will see a smaller increase. Even with this increase, GEUS will still be competitive with electric bills in other Hunt County cities and the Metroplex.

If approved, this would be the first across-the-board change to the electric rate structure at GEUS since 2010. Other than occasional modification to the fuel adjustment pass through charge, which reflects changes in natural gas driven market prices, only a few revenue neutral rate adjustments have been made through the years to balance the cost share between residential, commercial and industrial.

This proposal came after an extensive cost-of-service study was completed by NewGen Strategies. Their study concluded that the system’s overall rates needed to be increased primarily to pay for GEUS’ share of the debt service for the Gibbons Creek Coal Plant during the final four years of the current Texas Municipal Power Agency (TMPA) contract. Greenville, along with Garland, Bryan and Denton, entered into very long-term contracts to cover the plant’s construction cost in 1975.

Greenville’s share of that debt was restructured on several occasions during the last four decades, ballooning some of the debt into the final six years of 2013 thru 2018. GEUS has managed to pay for the last two years of increased TMPA debt through cash reserves without the need to raise electric rates, but milder weather and moderate community load growth has depleted that reserve. The TMPA debt will be paid off in 2018, but the plant has a projected useful life of 15 to 20 years after that.

“The TMPA plant has been an integral part of GEUS’ power supply mix for many years keeping our rates very competitive”, said GEUS General Manager Gary Singleton. “Gibbons Creek Coal energy is significantly cheaper than natural gas generation and accounts for approximately 40% of Greenville’s energy needs. Having it completely paid off in four years could have the potential to place GEUS’ rates significantly below the market”, Singleton added.

Beware Of Scam

March 27, 2014 - Several GEUS customers were contacted today by phone with the caller stating their utilities would be terminated within the hour if they didn’t make a payment immediately over the phone.

At least one customer fell victim to the scam and sent money.

“GEUS does not solicit payments over the phone nor do we accept phone payments”, said Consumer Services Manager Jimmy Dickey. “Anyone questioning the validity of a GEUS employee, in person or over the phone, should immediately call 903-457-2800,” Dickey added.

 

GEUS Cable Upgrade Includes HD Channels & Guide

March 5, 2014 - GEUS is nearing the end of a major upgrade to its cable television system, which has added 34 high definition (HD) channels to the lineup so far.

GEUS’ transition from analog to an all-digital format freed up space to allow for the additional HD channels and also a new EVO guide that is currently in development.

“We’re excited about the new more functional EVO guide that is expected to be tested this month and should go live later this summer,” said Cable & Internet Manager Jason Minter.

GEUS distributed more than 10,000 of the EVO boxes during the upgrade as the system transitioned to the all-digital format.

 

Rising Natural Gas Prices Force Increase to GEUS’ Fuel Charge

February 26, 2014 - Beginning in March, GEUS’ Fuel Adjustment Charge (FAC) will increase to 3.4 cents/kWh due to natural gas prices that have risen during the past year.

The local utility’s FAC had remained unchanged at 2.8 cents since May of 2012.

A large portion of GEUS’ energy comes from coal-fired generation thru Greenville’s share of the Texas Municipal Power Agency (TMPA). The rise in natural gas has increased wholesale electricity prices state-wide including higher production costs at the local gas-fired plants in North Greenville.

“Our coal-fired generation is a wonderful hedge against nation-wide natural gas prices that have had a history of volatility”, said GEUS General Manager David McCalla. “We’re fortunate to have diversity in our generation portfolio”, McCalla added.

GEUS’ FAC rose to 7.3 cents in the summer of 2008 as natural gas prices reached record highs.

GEUS Seeks Applicants for GEUS Board of Trustees

January 15, 2014 - Of all the levels of government in our country, municipal government is the most accessible to citizens. As Greenville continues to see growth and progress, citizen involvement in running its electric utility is very important. It is beneficial to gain input from citizens as important decisions are made that affect the future of our community.


One way citizens can become more involved in local government is by serving on one of the City's Boards or Commissions. Greenville Electric Utility System (GEUS) is seeking applicants for persons interested in serving on the GEUS Board of Trustees. GEUS Board of Trustees expects to fill one Board vacancy immediately and another in May 2014.


Voters approved a change to the City Charter in 2013 to allow members of the GEUS Board to live outside of the city limits of Greenville. Prospective Board Members who live outside the city limits must be GEUS customers.

According to the Greenville City Charter:

Sec. 135. Qualifications
No person shall be named a member of the Board who is (i) in default in the payment of any valid indebtedness or obligation to the city or (ii) not a qualified elector and not a customer of the System for personal, residential, business or company use, or (iii) a member of the City Council, or (iv) any person related to a councilmember within the second degree of consanguinity or affinity.

Sec. 138. Compensation
The members of the Board shall receive no compensation for service on the Board, but shall be entitled to reimbursement for reasonable expenses incurred in the execution of their duties as members of the Board including, but not limited to, reimbursement for expenses of training at seminars, expenses of membership, or participation in industry associations, and expenses incurred by members of the Board for other types of professional development undertaken by members of the Board in connection with service on the Board.

Any citizen interested in serving on the GEUS Board of Trustees is encouraged to submit an application and Resume to the GEUS Board Secretary’s Office on or before January 31st. Applications are available online at or by contacting the Board Secretary’s Office at 903-457-2811 or by email.

 

Electrical Outage Along Wesley Street

December 12, 2013 - At approximately 9:30 a.m. yesterday (Wednesday, December 11), GEUS experienced a major outage at the Terrell Road Substation. This substation serves a large number of customers in the central and southwestern portion of Greenville specifically along Wesley Street and homes in neighboring areas.

GEUS was able to isolate the mechanical failure & restore power within 35 minutes.

Ice Storm Plays Havoc with Electrical System

December 12, 2013 - A very unique ice storm passed quickly through the area causing many GEUS customers to lose power. Ice accumulation in trees reached levels greater than had ever been seen in recent years causing large trees to disintegrate.

Approximately 1,000 GEUS customers lost power for varying periods of time with GEUS able to get many restored quickly by clearing trees from main feeders. Other customers were out for a more extended period of time as trees had to be cleared from many distribution lines throughout the territory.

GEUS crews worked more than 1,570 man hours from Thursday night until all power was restored.

The only customers still not reconnected require electricians to make repairs to customer’s equipment.

“We fared much better than what might have been”, said GEUS General Manager David McCalla as he described how trees continued to fall into lines as Friday progressed. “If we had experienced strong winds, the combination of wind and ice would have knocked down even more trees”, McCalla added.

GEUS maintains a continual tree trimming program to minimize tree related outages when icing occurs in our region.

“I’m very proud of the above and beyond effort our employees put into restoring power for our community”, McCalla added. “We have a very dedicated group of employees that worked long hours in harsh weather and in hazardous conditions that were determined to get GEUS’ customers’ power back on as quickly as possible.”

 

GEUS Cable TV & Internet Upgrade Nearing Completion

October 31, 2013 -GEUS is in the final stages of an upgrade of its cable TV & Internet network which promises all-digital television signals & more room for HD channels in the lineup.

GEUS’ recent contracting of more bandwidth is just the latest step that will increase the “pipe to the outside world”. Increasing GEUS’ bandwidth has been done a number of times over the past 13 years as subscribers have increased and customers have become more dependent on the Internet.

The final step is underway now with GEUS customers receiving smaller, new generation receivers thru the mail. All customers should have received their receivers by the end of November. By late 2013, all televisions on the GEUS cable system will require these receivers or a compatible DVR.

Most customers have been able to self-install the receivers behind their televisions, but free installation by a GEUS Technician is available if needed. Customers are encouraged to call 903-457-2800 for assistance.

Moving from the analog to all-digital formats frees up bandwidth making room for more HD channels in the GEUS offering. After the conversion to all-digital is complete, GEUS plans to offer many additional channels in HDTV format. Customers with HDTV televisions will receive all available HDTV channels that are offered in their applicable tier for no additional charge.

GEUS apologizes for any inconvenience this upgrade has created & asks for continued patience as channels are relocated on the guides.

“GEUS is very excited to be able to offer these improved services to our customers”, said GEUS Cable & Internet Manager, Jason Minter. “Our goal was to take a good product & make it exceptional”, Minter added.

 

Cause of Boiler Failure

October 18, 2013 - GEUS Power Plant Manager Kevin Warren gave the GEUS Board an update last night regarding the recent failure of the #3 boiler that released a large volume of high pressure steam.

The initial inspection by GEUS’ insurer found that the failure occurred as a result of the corner tube that ruptured near the furnace. This section of tube and plate is being cut out and will be sent to a laboratory for examination to determine the cause of the failure.

Representatives of the Texas Commission on Environmental Quality (TCEQ) were on site following the incident with testing done to determine emissions. Test results found that a safe level of iron oxide was all that was involved.

“Siding and insulation is currently being removed from the outside of the boiler,” said Warren. “Once completed, a scope of work will be developed for bid proposals to make repairs”, Warren added.

At this time, it appears that repairs will be covered by GEUS’ property/casualty policy less the deductible.

 

GEUS Power Plant Boiler Failure

October 1, 2013 - GEUS’ Steam Plant #3 boiler experienced a significant tube failure at 2:57 p.m. today releasing a large volume of steam in a short period of time. No one was injured in this incident that occurred at the GEUS Power Plant located in the northern edge of Greenville.

The cause of the failure is being investigated. A damage assessment and scope of repair evaluation is underway.

GEUS Maintains A+ S&P Rating

September 19, 2013 - Internationally-recognized Standard & Poor’s (S&P) Ratings Services recently issued a report evaluating GEUS’ credit worthiness by affirming the local utility’s A+ rating with a stable outlook.

S&P cited several factors in maintaining this high rating including Greenville’s increasing economy, GEUS’ solid coverage of fixed costs, escrow funding to offset rising costs, competitive rates and limited capital needs in the near future.

Also cited was the most recent report by the Department of Energy’s Energy Information Administration showing GEUS’ electric rates to be about 5% below the state average.

“The formation of the GEUS Board in 1988 truly changed the direction of this now 122 year old utility,” said GEUS General Manager David McCalla. “Past and present Board Members, governing the utility as a business, have positioned GEUS to be financially sound and rate competitive for years to come,” added McCalla.

View the report

Larry Baker Honored

September 12, 2013 - GEUS recently honored the late Larry Allen Baker. Many of you just knew him as “Baker”. Baker served the Greenville community for more than 27 years in a variety of GEUS roles including Groundsman, Lineman and for many years Engineering Technician. Baker represented GEUS as the “first GEUS face” developers met as they came to Greenville to begin projects.

GEUS General Manager David McCalla said, “Baker was a servant to the citizens of Greenville from the beginning to the end and really set an example for the rest of us”.

McCalla presented Baker’s widow Michelle Lee Baker with an electric meter lamp in honor of Baker’s years of service. A number of Baker’s friends & family were present for the ceremony.

Discount Available for Burned Veterans

September 11, 2013 - The GEUS Board recently adopted a policy allowing a monthly discount for military veterans who have received severe burns during combat.

Medically-certified burned veterans are now eligible for an electric credit of up to $90 on each of their April through October GEUS electric bills.

Severely burned individuals have a decreased ability to regulate their body temperature, thus increasing the cost to air condition their homes.

“This is a small amount for GEUS to give for some individuals that have given so much while defending our country”, said David Dreiling, GEUS Board of Trustees Chairman.

Eligible veterans are encouraged to apply by contacting GEUS Customer Service at 903-457-2800.



 

GEUS Management Succession Plan


June 12, 2013 - GEUS took steps recently to ensure continuity of qualified management in the coming years.

GEUS General Manager David McCalla has announced he will be retiring in 2014. McCalla has been with GEUS since 1988 and has been in the position of General Manager since 2006.

Long-time employee Gary Singleton has been promoted to Assistant General Manager to succeed McCalla. Singleton has been GEUS’ Power Supply Director since 2009. He was previously employed by GEUS as Power Plant Manager, and worked for Garland Power & Light as Generation Control Manager and QSE Manager. Singleton, who received an Aeronautical Engineering Degree from Purdue University, served as an officer in the Navy for over twenty years.

As Power Supply Director he was responsible for load forecasting, generation scheduling, fuel supply management and marketing excess power to other utilities.

Promoted to fill this position was Jeff Branch. Branch is very familiar with these responsibilities having worked closely with Singleton honing these skills since 2006.

Also promoted to Cable & Internet Manager was Jason Minter. Minter has 17 years of experience within the industry serving the last three as GEUS’ Outside Plant Supervisor.

“We are very fortunate to have had highly qualified individuals within the GEUS organization to fill these key positions and also the positions which they left”, said GEUS General Manager David McCalla.

 

GEUS Experiences Pre-Pay Glitch

June 3, 2013 - GEUS’ emPOWER Pre-Pay billing system experienced a glitch over the weekend causing some customers to be disconnected prematurely.

On May 28, GEUS entered a rate change to emPOWER software to switch to summer rates effective June 1. GEUS Customer Service realized the software did not properly accept the rate change and corrected the error on May 29. However, some customers who added money to their cards on May 28-29 may have experienced problems this past weekend.

Only emPOWER customers who revalued during these two days would have been affected. All revalues after that point were accurate.

GEUS records document all emPOWER transactions & credits will be issued to anyone billed incorrectly.

emPOWER customers on average add approximately $19 to their card each week.

Beware of GEUS Impersonators

February 11, 2013 - Reports have been received of two men stating they are electric utility workers in order to gain access to the inside of people’s homes.

“Other than GEUS Cable TV & Internet Technicians with appointments, GEUS employees have no reason to enter someone’s home”, said GEUS Consumer Services Manager Jimmy Dickey. “Access should be denied to GEUS impersonators and the police called immediately”, Dickey added.

GEUS employees wear uniforms with logos and drive white vehicles clearly marked as GEUS.

The public’s assistance is needed in finding these individuals. Please contact GEUS at 903-457-2888 should you have any information pertaining to this or ever need to confirm a GEUS employee’s identification.

 

GEUS Seeks Applicants for GEUS Board of Trustees

January 18, 2013 - Of all the levels of government in our country, municipal government is the most accessible to citizens. As Greenville continues to see growth and progress, citizen involvement in running its electric utility is very important. It is beneficial to gain input from citizens as important decisions are made that affect the future of our community.

One way citizens can become more involved in local government is by serving on one of the City's Boards or Commissions. Greenville Electric Utility System (GEUS) is seeking applicants for persons interested in serving on the GEUS Board of Trustees. GEUS Board of Trustees expects to fill one Board position during its first meeting in May 2013.


According to the Greenville City Charter:


Sec. 135. Qualifications
No person shall be named a member of the Board who is (i) in default in the payment of any valid indebtedness or obligation to the city or (ii) not a qualified elector of the city and not a customer of the System for personal, residential, business or company use, or (iii) a member of the City Council, or (iv) any person related to a councilmember within the second degree of consanguinity or affinity.

Sec. 138. Compensation

The members of the Board shall receive no compensation for service on the Board, but shall be entitled to reimbursement for reasonable expenses incurred in the execution of their duties as members of the Board including, but not limited to, reimbursement for expenses of training at seminars, expenses of membership, or participation in industry associations, and expenses incurred by members of the Board for other types of professional development undertaken by members of the Board in connection with service on the Board.
Any citizen interested in serving on the GEUS Board of Trustees is encouraged to submit an application and Resume to the GEUS Board Secretary’s Office on or before February 1, 2013. Applications are available online or by contacting the Board Secretary’s Office at 903-457-2811 or by email .

 



 

 

Archive of past News Articles

 

 



Home

About Us  |  Electricity  |  Cable TV  |  Internet  |  News
Pay Online  |  Savvy Consumer  |  Contact Us  |  Site Map

Greenville's Community-Owned
Electric, Cable TV & High Speed Internet Provider

GEUS Logo

2810 Wesley Street
Greenville, TX 75401
(903) 457-2800
Fax (903) 454-9249

Copyright 2000 - GEUS - All rights reserved