Disconnects will occur once daily. Payments must be made no later than 1:30pm daily to avoid disconnection.
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Yes, Customers can select what type of alerts they wish to receive and when to receive those alerts. GEUS recommends that these alerts not be scheduled before 7:00 am in order to receive the most up-to-date information.
Once-daily account information is uploaded. This occurs at approximately 7:00 am.
As soon as you receive the door hanger that your meter has been upgraded you should contact GEUS Customer Service and start using the new SmartPay revalue system.
SmartPay Customers will no longer use the card system. SmartPay offers options like payments online, using an app, pay by phone, in person, or at remote locations. Visit our SmartPay Prepaid Electric Service page on GEUS.org for detailed payment information.
Prepaid Electric Service | Greenville Electric Utility System, TX (geus.org)