Internet Support

General Support

Contact General Support for how to questions and assistance using your service.


Support Website - 24 Hour Support website

Report an Outage

Click here to report an outage or call 903-457-2800.

Account Inquiries

For account questions or service related problems please contact GEUS Customer Service at 903-457-2800.

DMCA Notifications

GEUS is committed to complying with U.S. Copyright law. If you believe there is information hosted on our servers that violates your rights under U.S. copyright law, you may file a complaint of such claimed infringement by one of the following means below:

By Mail:

GEUS Cable & Internet
2810 Wesley Street
Greenville, Texas 75401

By Email: 

By Telephone: 903-457-2800

Warning Against Mispreresentations

Under the Digital Millennium Copyright Act, any person who knowingly materially misrepresents that material or activity is infringing shall be liable for any damages, including costs and attorneys’ fees, incurred by the alleged infringer, by any copyright owner or copyright owner’s authorized licensee, or by a service provider, who is injured by such misrepresentation, as the result of the service provider relying upon such misrepresentation in removing or disabling access to the material or activity claimed to be infringing.